Refund policy
🔁 Return & Refund Policy
At Infinite Beautye, we are committed to delivering high-quality beauty products while maintaining the highest standards of hygiene, safety, and product integrity.
No Returns on Beauty Products
Due to hygiene and safety reasons, Infinite Beautye does not accept returns or exchanges on any beauty products, including but not limited to serums, oils, cosmetics, liquids, and personal care items.
Once a product has been shipped, we can guarantee that it has not been opened, used, altered, or contaminated. For this reason, all sales of beauty products are final.
Non-Returnable Items
The following items are non-returnable and non-refundable:
• Beauty and cosmetic products
• Liquid products (including serums and oils)
• Personal care items
• Products that have been opened or used
• Products purchased during promotions or sales
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 12 hours of delivery at Infinitebeautyeshop@gmail.com, providing clear photos or videos of the issue.
Once verified, we will offer an appropriate solution, which may include:
• A replacement.
Shipping costs will be covered by Infinite Beautye in cases of damaged, defective, or incorrect items.
Our support team is available 24/7, from Monday to Monday, via email and WhatsApp, to assist you with any questions regarding your order.